A Guide to Shopify Plus vs Magento Enterprise Ecommerce Platforms

Magento – one of the most popular ecommerce platforms with 29.1% of the total market share.
In 2014, after the launch of Shopify Plus, a lot of things have changed. Since Magento team announced that their old websites would stop receiving updates, the competition between Shopify Plus and Magento has become strong.
What do you think? Which ecommerce platform is better for you and your business?

Shopify Plus vs Magento Comparison: The Differences

We will compare two of the best ecommerce platforms on the market by focusing on their main differences:

1. Web Hosting

Shopify Plus is a SaaS platform which means it is fully hosted. Software-as-a-Service solutions are becoming very popular, especially to ecommerce novices.

One of the main benefits of fully-hosted platforms is that your website’s security is your provider’s responsibility.

In other words, Shopify takes care of everything, from PCI compliance and security to SSL certificates. The automatic updates mean you won’t have to waste time and other resources on updating your site manually.

With no installations required, Shopify Plus is better and quicker than Magento, when it comes to building ecommerce websites.

The licensing fee for Shopify Plus is $2000/month. The fee includes 24/7 support from the Shopify team.
Magento, on the other side, is a self-hosted platform. It means you’ll need to hire a third-party to host your ecommerce store.

When you start selling online the most important thing is to know how you can drive quality traffic on your website. Sitebuilder has excellent SEO tools that are easy to use and allow you to generate traffic on your e-store.

It also offers a great selection of features at an affordable price like thousands of free templates, website performance monitoring, custom template creation for those who wish to have their design among others.

Hosting a Magento store requires a secure and robust server which can result in expensive operation expenses. It also means you will be responsible for technical issues or downtime. Most companies using this platform opt for a third party to host their website which costs around $1000 a month + the $22.000 annual fee.

One downside of using a self-hosted ecommerce platform is that you will be responsible for the security of your website. All security measures and updates have to be installed by your development team which adds to your monthly expenses.

In order to win back some of the clients, Magento has decided to release a fully-hosted solution known as Magento Commerce Cloud. Magento Commerce Cloud gives you automatic performance improvements, updates, and security measures.

However, it is a lot more expensive than Shopify Plus. The Magento cloud version will cost you $3333/ month.

While some merchants prefer the control of an open-source platform, it can be expensive and require a lot of work. If you are looking for an easy-to-use solution and fewer expenses, go for Shopify Plus.

2. Internationalization & Multi-Stores

Today, with the international ecommerce business industry worth $30 trillion, how you expand your business and sell globally should one of the main things you consider when choosing a platform.

Do you want to run localized stores for different regions and countries or would you want to sell worldwide through your main ecommerce site?

One of Magento’s selling points is that it allows you to run and manage multiple stores from one interface, allowing you to own different websites for different countries. And with localized languages, domains, and currencies, your customers can enjoy a more convenient shopping experience.

Magento 2 offers a multi-store functionality which allows you to share product catalogs across all of your stores. For this reason, Magento is a popular option for international brands.

Unlike Magento, Shopify Plus allows you to create multi-stores, but they have to be on different interfaces. In other words, you will need an interface for each store you create which can get complicated.

If you’ve got your mind set on running multiple stores, Magento is your best option, for now.

Multi-Channel Retailing: Definition & Examples
3. Support

Support is one advantage where Shopify Plus comes out as a winner. All Shopify Plus clients have access to 24/7 support through email, phone, and Live Chat. Each client is assigned to a Merchant Success Manager who provides you with personalized and ongoing support.

All Magento clients get guides, access to forums, and tech resources + access to 24/7 phone support. The cloud users can also get help from the Account Management Team Magento offers, however, this comes at an additional cost.

Unlike the Shopify platform which charges a flat monthly fee, the promptitude at which Magento platform solves your issues depends on the price you pay for the plan. For example, Commerce Cloud has two options – Platinum and Gold. For those users who use the Platinum deal, they can get a solution to critical problems within 2 hours. The Gold users will have to wait up to three-four hours.

With a Merchant Success Manager assigned to each client at no extra cost, Shopify Plus is without a doubt the best platform for technical and ongoing support.

Shopify Plus: The Overall Winner

Even though Magento is a popular and powerful enterprise ecommerce solution with unlimited flexibility and customizability, Shopify Plus is without a doubt the overall winner.

Shopify Plus is easier to use, cheaper to build, and requires less maintenance than Magento. The platform also has thousands of apps that can additionally improve the functionality of your website. What is even more important – it makes the clients happy and satisfied – which is very important.

Quicker deployments, fewer worries, and minimum backend work mean you’ll have more time to make your website look professional and incredible. When it comes down to the appearance of your website, we suppose, you want to wow your clients instead of wasting time installing patches and fixing bugs.

Don’t get me wrong, Magento is still an excellent choice, especially if you want to expand your store and sell to global markets. If business internationalization is what you are looking for, Magento is a great option.

In the end, it is always up to to the client to decide. Consider both the pros and cons and decide which platform caters to your business’ needs.

You need a platform that will support your business processes, help you expand, and deliver an excellent shopping experience.

Is Shopify Plus the best ecommerce platform for you and your business or you want to give Magento a try?